FAQ – Frequently Asked Questions
Frequently Asked Questions
Find answers to common questions about KODIF, our professional products, quote requests, delivery, standards, stock, and customer support.
Are you looking for a specific product or planning to equip your establishment? This FAQ helps you quickly find essential information before contacting us.
Is KODIF exclusively for professionals?
KODIF primarily supports professionals: restaurants, hotels, cafes, local authorities, nurseries, public access establishments, cinemas, leisure parks, and specialized retailers.
Our ranges are selected to meet the demands of regular or intensive professional use.
Can I request a quote before ordering?
Yes. For any specific request, bulk order, multi-site equipment, or particular need, you can request a personalized offer.
Our team will help you choose the most suitable products for your establishment. Request a quote.
What types of products does KODIF offer?
KODIF offers professional equipment across several categories: childcare, hygiene and maintenance, insect control, waste collection, HORECA equipment, and PRM equipment.
Our ranges meet the needs of professional establishments and public access venues.
Are the products suitable for intensive professional use?
Yes, our products are selected to meet professional requirements: robustness, practicality, durability, safety, and ease of maintenance.
Depending on the range, they can be suitable for restaurants, hotels, local authorities, nurseries, public restrooms, or public access areas.
Are childcare products compliant with standards?
Our childcare equipment is rigorously selected to meet the applicable standards and regulations for the products concerned.
Compliance information is indicated on the product sheets when available. If in doubt, please contact us with the desired reference.
Do you deliver throughout France?
Yes, KODIF delivers to mainland France. Delivery conditions may vary depending on the product, order volume, and stock availability.
For a large order or a specific need, we recommend requesting a quote to confirm delivery conditions.
What are the delivery times?
Delivery times depend on the products ordered, quantities, and availability.
For urgent requests or projects with a precise deadline, we invite you to contact us to check availability and lead times before ordering.
Can I order in large quantities?
Yes. KODIF regularly supports professionals with bulk orders, multi-site equipment, or specific needs.
We recommend submitting a quote request to receive an offer tailored to your quantities and constraints.
Do you offer advice on choosing the right product?
Yes. Our team can guide you based on your activity, space, footfall, technical constraints, and budget.
The goal is to offer you a solution that aligns with your real needs, rather than a randomly chosen product.
Do you offer after-sales service or spare parts?
Depending on the products and brands, KODIF can assist you with after-sales service, accessories, or available spare parts.
For a precise answer, contact us with the product reference, brand, and, if possible, a photo or description of the need.
Can I view your professional catalogs?
Yes, our product catalogs are available online to discover our ranges of childcare, hygiene, insect control, waste collection, and HORECA equipment.
You can view them from the dedicated page: view our professional catalogs.
How can I contact KODIF quickly?
You can contact us by phone, email, or via the website's contact form.
For a quote request, please specify the desired product, quantity, type of establishment, and ideal timeframe to facilitate the processing of your request.
Do you have a project or a specific request?
Our team can help you choose the right products, check availability, and provide you with an offer tailored to your establishment!